TERM & CONDTIONS
Last updated: 27 August 2026
These Terms & Conditions govern your use of the SMOQUE Health Kitchen & Coffee Lounge website at www.smoquehealthkitchen.co.
Please read these terms carefully before using our website. By accessing or using this website, you agree to these terms. If you do not agree with them, please do not use the website.
1. ABOUT THIS WEBSITE
This website is operated for SMOQUE Health Kitchen & Coffee Lounge.
The website provides information about our venue, food and drinks, menus, nutritional information, allergens, services, promotions and other information relating to SMOQUE Health Kitchen.
We may update, change, suspend or remove website content from time to time without prior notice.
2. USING OUR WEBSITE
You may use this website for personal and lawful purposes.
You must not use the website:
-
In any way that breaches applicable law or regulation.
-
In a way that infringes the rights of another person or organisation.
-
To transmit malicious software, viruses or other harmful material.
-
To attempt to gain unauthorised access to the website, its servers or connected systems.
-
In any way that could damage, disable or interfere with the operation or security of the website.
3. MENUS, PRICES & AVAILABILITY
We make reasonable efforts to ensure that menu descriptions, prices and other information displayed on our website are accurate.
However, menu items, ingredients, availability and prices may change from time to time.
Unless otherwise stated, prices displayed include VAT where applicable.
Images used on the website are for presentation purposes and the appearance of food and drinks served may vary.
4. NUTRITIONAL INFORMATION
Where nutritional information, including calories, protein, carbohydrates or fat values, is provided, we take reasonable care to ensure that the information is accurate.
However, nutritional values may be based on recipes, ingredient specifications and calculated or estimated values. Natural variations in ingredients, preparation and portion sizes may result in differences between published values and the food served.
Nutritional information should therefore be treated as guidance rather than a guarantee of exact values.
5. ALLERGEN INFORMATION
We take food allergies and intolerances seriously.
Information about allergens may be available through our menus, allergen information or team members.
Our kitchen handles a range of ingredients and allergens. Although reasonable procedures are followed, we cannot guarantee that any dish is completely free from traces of a particular allergen.
If you have a food allergy or intolerance, please inform a member of our team before ordering so that we can provide the most appropriate information available.
Do not rely solely on website information when making decisions concerning a serious food allergy.
6. THIRD-PARTY LINKS & SERVICES
Our website may contain links to websites, booking platforms, social media services, maps or other services operated by third parties.
These links are provided for convenience and information.
We do not control third-party websites and are not responsible for their content, availability, security or privacy practices.
Your use of a third-party service may be subject to that provider’s own terms and privacy policies.
7. INTELLECTUAL PROPERTY
Unless otherwise stated, the content of this website, including branding, logos, text, graphics, photographs, designs and other materials, is owned by or licensed to SMOQUE Health Kitchen.
You may view and use the website for your personal, non-commercial use.
You must not reproduce, distribute, modify, commercially exploit or otherwise use our website content without prior permission, except where permitted by law.
8. LINKING TO OUR WEBSITE
You may link to publicly available pages on our website provided that you do so fairly and lawfully.
You must not create a link that falsely suggests an association, approval, partnership or endorsement by SMOQUE Health Kitchen where none exists.
We reserve the right to request removal of a link where appropriate.
9. WEBSITE AVAILABILITY
We aim to keep our website available and functioning correctly, but we cannot guarantee uninterrupted or error-free access.
We may temporarily suspend access for maintenance, technical reasons, security or circumstances outside our reasonable control.
10. WEBSITE SECURITY
You must not knowingly introduce viruses, trojans, worms, malicious code or other technologically harmful material to our website.
You must not attempt to gain unauthorised access to our website, servers, databases or systems connected to the website.
We take reasonable measures to protect the website, but cannot guarantee that internet transmission or website access will always be completely secure.
11. LIABILITY
Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.
Subject to applicable law, we are not responsible for losses arising solely from circumstances outside our reasonable control or from misuse of this website.
Nothing in these terms affects your statutory consumer rights.
12. PRIVACY & COOKIES
Personal information collected through this website is handled in accordance with our Privacy Policy.
Our Privacy Policy also explains how cookies and similar technologies may be used on the website and the choices available to you.
13. CHANGES TO THESE TERMS
We may update these Terms & Conditions from time to time to reflect changes to our website, services, business practices or applicable requirements.
The latest version will be published on this page.
14. GOVERNING LAW
These Terms & Conditions are governed by the laws of England and Wales.
Nothing in these terms limits any rights you may have regarding where proceedings may legally be brought under applicable consumer law.
15. CONTACT
If you have questions regarding these Terms & Conditions, please contact SMOQUE Health Kitchen & Coffee Lounge using the contact details provided on our website.
SMOQUE Health Kitchen & Coffee Lounge
7 Princess Parade
Crofton Road
Orpington
BR6 8NP
United Kingdom
